Cookie Policy
Last Updated: 12 June 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember certain information about your visit — such as your preferences or whether you have previously accepted this policy — so that the experience feels consistent and respectful of your choices.
They do not give websites access to your device or files beyond what is strictly described here, and they cannot carry viruses or harm your computer.
We use cookies on this website in a measured way. The sections below explain each type and what it does. Where a cookie is optional, we ask for your agreement before placing it.
2. Cookies We Use
Essential Cookies
Always ActiveThese are necessary for the website to function. Without them, features such as the contact form, security protection, and your cookie preference record would not work.
- Session continuity and security tokens
- Your cookie consent record (
cookieConsent) - Basic site functionality
Duration: Session or up to 12 months for preference storage.
Analytics Cookies
OptionalThese help us understand how visitors move through the site — which pages are visited most, where people arrive from, and how long they stay. We use this to improve the quality and relevance of the information we provide.
- Page views and session duration
- Traffic source and referral path
- Device type and browser category
Duration: Up to 2 years (Google Analytics persistent cookies).
Marketing Cookies
OptionalThese are used to present information about our services to people who have previously visited this site, or to measure whether our outreach has been useful. We do not share your details with advertisers for unrelated purposes.
- Recognising returning visitors
- Measuring effectiveness of outreach
- Ad network identifiers (where applicable)
Duration: Up to 90 days.
Preference Cookies
OptionalThese remember settings you have chosen so that you do not have to reselect them on each visit — for example, your preferred language or display options if we introduce them in future.
- Language or region preferences
- Display and accessibility settings
Duration: Up to 12 months.
3. Third-Party Services
Some functionality on this site is provided by third-party services, which may place their own cookies. We do not control these directly, but we only use providers with appropriate data handling commitments.
- Google Analytics — Helps us understand aggregate traffic patterns. Data is processed by Google LLC. You can opt out via Google's opt-out tool.
- Google Maps — Used to display our office location. Google may set cookies when you interact with the map.
- Fonts (Google Fonts) — Typography loaded from Google's servers. No identifying information is retained by us.
4. Cookie Duration
Cookies on this site fall into two categories by duration:
Session Cookies
Remain only while your browser is open. Deleted automatically when you close your browser or end your session.
Persistent Cookies
Remain for a set period — from 90 days to 2 years depending on purpose — unless you delete them manually before they expire.
5. Your Cookie Preferences
You can adjust which optional cookies you allow below. Essential cookies cannot be disabled as they are required for the site to work. Your choices are saved to your browser and respected on future visits.
Essential Cookies
Required for basic site functionality. Always active.
Analytics Cookies
Help us understand how visitors use the site.
Marketing Cookies
Used to measure reach and recognise returning visitors.
Preference Cookies
Remember your display and language settings.
6. Managing Cookies in Your Browser
In addition to the controls above, you can manage or delete cookies directly through your browser settings. Select your browser below for guidance.
- Open Chrome and click the three-dot menu in the top-right corner.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred level: block all, block third-party, or allow all.
- To delete existing cookies, click See all cookies and site data, then Remove all.
- Open Firefox and click the menu icon (three horizontal lines) in the top-right corner.
- Select Settings, then Privacy & Security.
- Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
- To delete cookies, scroll to Cookies and Site Data and click Clear Data.
- Open Safari and go to Safari > Preferences (Mac) or Settings (iOS).
- Click Privacy.
- Tick Prevent cross-site tracking to limit third-party cookies.
- To remove stored cookies, click Manage Website Data, then Remove All.
- Open Edge and click the three-dot menu in the top-right corner.
- Select Settings, then Cookies and site permissions.
- Click Manage and delete cookies and site data.
- Toggle Block third-party cookies if preferred, or choose a tracking prevention level.
- Click See all cookies and site data to delete individual or all cookies.
On mobile devices, cookie settings are typically found in your browser app's Settings or Privacy menu. Please consult your browser's help page for current instructions.
7. Your Rights
Under the Personal Data Protection Act 2010 (Malaysia) and general data protection principles, you have certain rights in relation to data collected via cookies:
- Right to withdraw consent — You may change or withdraw your cookie preferences at any time using the controls above. This will not affect anything done before your change.
- Right to access — You may ask us what personal data has been collected in connection with your use of this site.
- Right to delete — You may request deletion of personal data we hold about you, subject to our legal retention obligations.
Please be aware that disabling optional cookies will not prevent you from using this site, though some features may function differently without them. Essential cookies are required and cannot be deactivated.
For any questions or to exercise your rights, please reach us at [email protected].
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in applicable law. We will note the date of the most recent update at the top of this page.
We encourage you to review this page periodically to stay informed about how we use cookies.